Hi, I’m Susan — and if you’ve ever called the clinic, chances are it was me who answered the phone! I’m usually your first point of contact here at Back to Fitness Physio, and I take great pride in making sure every patient gets a warm, friendly and efficient welcome.
I’ve worked alongside Charlotte for many years and am proud to be her right-hand woman — keeping things running smoothly behind the scenes and making sure our patients always feel supported and looked after.
Before joining the clinic, I spent many years working for NatWest Bank. The communication, organisation and people skills I developed there have served me well — especially working as part of such an ambitious and inspiring team.
I love being busy, but outside of work I’m kept on my toes by my two brilliant (and very energetic!) sons, my husband, and our two dogs — Reggie the labrador and Ronnie the staffie.
If there’s anything you need or you’re not sure who to speak to, just give me a call — I’m always happy to help.